Effective Date: 22 January
ByteNode ("we", "us", "our", or "ByteNode") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, purchase or use our hosting services, or otherwise interact with us (collectively, the "Services").
By using ByteNode Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not access or use our Services.
We collect the following types of information: a. Personal Data Provided by You Account registration: name, email address, billing address, phone number, and company name (if applicable). Payment information: credit card details, PayPal, Stripe, or other payment method data (processed securely by third-party payment processors; we do not store full card numbers). Identity verification: government-issued ID or other documents when required for fraud prevention or compliance. Communications: content of support tickets, emails, or chats with our team. b. Automatically Collected Data Usage data: IP address, browser type, device information, operating system, referring pages, and pages visited. Log data: server logs, access times, and requested resources. Cookies and similar technologies: we use cookies, web beacons, and similar tools to enhance user experience, analyze traffic, and prevent fraud. You can manage cookie preferences via your browser settings. c. Content Data Data you upload, store, or process on our servers (e.g., websites, databases, files, emails). You retain full ownership and control of this data; we process it only to provide the Services.
We use collected information to: Provide, operate, maintain, and improve the Services. Process orders, payments, and billing. Communicate with you about your account, services, updates, security alerts, and support. Detect, prevent, and address fraud, abuse, security risks, or technical issues. Comply with legal obligations (e.g., tax reporting, law enforcement requests). Analyze usage trends and improve our website and Services (using anonymized or aggregated data). Enforce our Terms of Service. We do not sell your personal data or share it for marketing purposes.
Your content data is stored on secure servers in data centers we control or those operated by trusted third-party providers. We implement industry-standard security measures (encryption, firewalls, access controls) to protect data. We retain personal data only as long as necessary for the purposes outlined here, or as required by law. Account data is kept while your account is active; content data is deleted upon termination (subject to backups or legal holds).
We may share information with: Third-party service providers (e.g., payment processors, email delivery services, analytics tools) under strict confidentiality agreements. Law enforcement or authorities when required by law, subpoena, or court order (we will notify you unless prohibited). In connection with a merger, acquisition, or sale of assets (your data may be transferred). To protect the rights, property, or safety of ByteNode, our users, or the public. We do not share your content data with third parties except as necessary to provide the Services or as required by law.
If you are in the European Economic Area (EEA), UK, or other regions with similar laws, you have rights including: Access: request a copy of your personal data. Rectification: correct inaccurate data. Erasure: request deletion ("right to be forgotten"). Restriction: limit processing in certain cases. Portability: receive your data in a structured format. Objection: object to processing based on legitimate interests. Withdraw consent: where processing relies on consent. To exercise these rights, contact us at support@bytenode.com. We respond within 30 days (extendable if complex). You may also lodge a complaint with your local data protection authority. EU/UK customers: ByteNode acts as both controller (for account/billing data) and processor (for content data). Where we process data on your behalf, our Data Processing Agreement (available upon request) applies.
Data may be transferred to and processed in countries outside your residence (including Greece and third-party data centers). We ensure appropriate safeguards (e.g., Standard Contractual Clauses) for cross-border transfers.
We may update this Policy at any time. Changes will be posted on our website with the updated effective date. Continued use of Services after changes constitutes acceptance.
For questions, concerns, or to exercise rights: 📧 Email: info@bytenode.com 📩 Support Ticket: Create a Ticket via your account dashboard
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